The lost submersible vessel exploring the Titanic wreckage is piloted by a $29.99 gaming controller that has received hundreds of poor customer review
The lost submersible vessel exploring the Titanic wreckage is piloted by a $29.99 gaming controller that has received hundreds of poor customer reviews online.
OceanGate, the company conducting the excursion, revealed that the Titan submersible is navigated by a modified Logitech G F710 Wireless Gamepad first released in 2010.
The controller – which runs on two AA batteries – has a 4.2 out of five overall score on Amazon, but hundreds of one-star reviews dating back more than a decade claim the device suffers from irritating and regular connection problems.
Other themes among the negative reviews include problems with the controller’s analog sticks and that pressing certain buttons scrambled the entire pad.
And the Logitech G F710 Wireless Gamepad is only compatible with decade-old Windows and Chrome systems.
CEO Stockton Rush of OceanGate, the company that conducted the excursion, revealed to CBS that the Titan submersible is navigated by a modified Logitech G F710 Wireless Gamepad first released in 2010
The controller is designed to work with a PC, is wireless and runs on AA batteries
One Amazon reviewer, Steve, purchased two controllers in 2017 but said they ‘ended up in the garbage after four months.’
Logitech’s stock dropped by three percent Wednesday morning as news about the missing submarine using its controller spread – and it has seen a four percent dip in the past five days.
DailyMail.com has approached Logitech for comment.
The OceanGate expedition took five people, who reportedly paid $250,000 each, to the depths of the North Atlantic Sunday for an underwater tour, and contact was lost one hour and 45 minutes after launch.
While the world anxiously waits for the crew to be found, the public is shocked about the out-of-date PC gaming controller piloting OceanGate’s 22-foot craft.
The silver device features a traditional gaming system layout with two analog sticks at the front, a black D-pad in the top left corner and colorful buttons to the right.
It features a 2.4 GHz wireless connection, which users said on Amazon will drop periodically. However, the product overview states there are ‘virtually no delays, dropouts or interference.’
The Logitech G F710 can work wirelessly using two AA batteries or be plugged into a power source.
It is unknown how the controller is powered in the submarine, but AA batteries can last up to 10 years.
The description of the device states it works with Windows XP, Vista, Windows 7, 8, 10 and 11 and Chrome OS.
Logitech G F710 launched on September 2, 2010 specifically for PC gaming
Amazon customer reviews gave the controller a 4.2 out of five
Many of the reviews shared how the controller is durable and affordable
Amazon reviews are not all negative, as some customers found the small design comfortable and appreciated its affordability.
A reviewer named Chad shared: ‘Pretty good controller, fits in hand comfortably and is compatible with anything.’
Joseph Cowlishaw wrote: ‘It works awesome, on my PC and all my other gaming systems!! Feels good and durable and fits perfectly in my hand a little heavier than my other controller but I think it feels better with a little more weight to it… all in all, it’s exactly what I was looking for, Logitech never disappoints !! Just always awesome!!’
However, the negative reviews may be impossible to ignore since this controller powers an underwater vehicle.
One reviewer titled their post as ‘Absolute garbage! Do not get! You’ve been warned.’
The review reads: ‘The controller constantly lose connection with the dongle so you’ll be dying a lot in your game. Logitech used to make really good controllers but now they’re just total trash.
However, there are hundreds of one-star reviews claiming the controller lost connection within a few minutes
Some people purchased more than one and both were said to have issues
The OceanGate expedition took five people, who reportedly paid $250,000 each, to the depths of the North Atlantic Sunday for an underwater tour, and contact was lost one hour and 45 minutes after launch
‘Don’t believe the reviews from the ‘people’ who ‘love’ this controller, they’re likely fake because anyone who has actually used this controller would hate it.’
Rush, Oceangate CEO, told CBS Sunday Morning‘s David Pogue in a segment earlier this year: ‘We run the whole thing with this game controller.
Pogue laughed, put his face in his hands and said: ‘C’mon,’ Pogue said. ‘It seems like this submersible has some elements of MacGyvery jerry-rigged-ness. You are putting construction pipes as ballast.’
There is still no indication of what could have gone wrong with the Titan in such a short time, but rescue missions are working to find the vessel before oxygen runs out.
British billionaire Hamish Harding has been confirmed as one of the five on board the vessel, along with OceanGate CEO Stockton Rush, French explorer Paul-Henri Nargeolet, UK-based Pakistani businessman Shahzada Dawood, 48, and his 19-year-old son Suleman Dawood.
Rescue crews from the US and Canada are still trying to find the vessel, understood to have last ‘pinged’ while directly above the Titanic wreck before the air onboard runs out.
It is believed the submarine has enough oxygen to last underwater until 7am EST on Thursday.