Queensland’s online education portal has crashed on the first day of term two, leaving parents and students unable to access remote learning.
Only the students of essential workers, as well as vulnerable children, were required to attend school when school returned on Monday amid the COVID-19 crisis.
High demand had resulted in a ‘temporary disruption’ to the Learning@Home website, the Education Department tweeted, and they were working to resolve the issue.
The online portal is a vital resource tool for students to learn remotely under adult supervision.
Parents and carers took to social media wanting to know when the portal would be back online.
‘We apologise for this short term interruption as we adapt to the learning at home model. Please remain patient as we work through it. Thank you,’ the education department has tweeted several times.
Earlier, Premier Annastacia Palaszczuk said she was not aware of the crash.
She said Queenslanders were living through an unprecedented period and her government was doing its best to facilitate remote learning for all students.
‘We are providing everything we possibly can to ensure our children are still getting educated,’ she told 4BC radio.
‘Let’s see how the next few weeks ago.’