Apple has admitted software bug problems after some users have reported that the new iPhone 15 overheats so much that it can’t be touched. 

The tech giant has said a bug and other issues such as the use of popular apps like Instagram and Uber is causing the newly released model of the iPhone to heat up. 

The company has said it is working on an update to the iOS17 system which powers to iPhone 15 line-up to prevent the devices from becoming uncomfortably hot to handle, and is working with apps which are running in ways ‘causing them to overload the system’. 

Earlier this week, Instagram, which is owned by Meta Platforms, modified its app to prevent it from heating up the device. 

Uber and other applications such as the video game Asphalt 9 and still in the process of rolling out their updates. 

Apple has admitted software bug problems after some users have reported that the new iPhone 15 overheats so much that it can't be touched

Apple has admitted software bug problems after some users have reported that the new iPhone 15 overheats so much that it can't be touched

Apple has admitted software bug problems after some users have reported that the new iPhone 15 overheats so much that it can’t be touched

The company has said it is working on an update to the iOS17 system which powers to iPhone 15 line-up to prevent the devices from becoming uncomfortably hot to handle

The company has said it is working on an update to the iOS17 system which powers to iPhone 15 line-up to prevent the devices from becoming uncomfortably hot to handle

The company has said it is working on an update to the iOS17 system which powers to iPhone 15 line-up to prevent the devices from becoming uncomfortably hot to handle

pple is yet to say when its own software fix will be issued. It has said, however, no safety issues should prevent iPhone 15 owners from using their new devices

pple is yet to say when its own software fix will be issued. It has said, however, no safety issues should prevent iPhone 15 owners from using their new devices

pple is yet to say when its own software fix will be issued. It has said, however, no safety issues should prevent iPhone 15 owners from using their new devices

But Apple is yet to say when its own software fix will be issued. It has said, however, no safety issues should prevent iPhone 15 owners from using their new devices. 

In a short statement, Apple said: ‘We have identified a few conditions which can cause iPhone to run warmer than expected’. 

The tech giant unveiled four new devices at an event earlier this month – the iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max. 

The top of the range – iPhone 15 Pro and iPhone 15 Pro Max – boast a number of impressive features including a new Action Button, a titanium finish, and a USB-C charger. 

It is not unusual for iPhones to get warm during the first few days of use, or when they are being restored with back-up information stored in the cloud. Apple has previously flagged this as an issue for users. 

In its acknowledgement of the issue, Apple said the overheating is not related to the titanium casing of the phones, which has been used for the iPhone 15 Pro and iPhone 15 Pro Max as opposed to stainless steel.  

The company also dismissed speculation the problem could be tied to a shift from its lightning charging cable to USB-C port, which allows it to comply with a European regulatory mandate. 

While it has said the issue will be resolved with software updates, the problem could dampen sales during a time when the company has seen three consecutive quarts of year-on-year decline in overall sales. 

iPhone sales fell by a combined four per cent in the nine months covered by Appel’s past three fiscal quarters compared with a year earlier. 

Source: | This article originally belongs to Dailymail.co.uk

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